![]() I recently purchased recovery disks from Acer for my W500. Deep: Sorry to inform this is our standard process as customer can make the copy of the disc by our recovery management application.ħ lives xposed torrent season 1. It might be a bit cheaper then Dell but support does not make sense. We have your sales people call us every week to buy Acer's but if this is the service then I will not be able to recommend Acer as an efficient replacement. So you tell me if the hard-drive breaks that are no replacement DVD's? I guess this will mean we can not switch to Acer from Dell. ME: well, the Hard drive is broken, I have a new one and need to recreate the partition. Deep: We are no longer provided any recovery disc as we had build in the recovery partition into the system and customer may make a copy from there. ![]() So I need replacements to restore the system. This is our first Acer and somehow the DVD's that where delivered with the system have been misplaced. ME: It can't be that Acer does not have a service to get a replacement restore CD/DVD ME: With my Dell and HP systems this is no problem at all. ![]() ME: I just need the CD, I manage 180 systems here, it would be quite inefficient if I would need to send in a system simply to restore the OS to a new Hard drive. ![]() My hard drive broke and I need to restore the OS to the new HD but I lost the CD's (8 minutes waiting) ME: Hello? Deep: please wait (6 Minutes waiting) ME: ok, thanks Deep: Thanks for waiting Deep: Pertaining to your inquiry, you may need to send in the unit to our service center to reload the OS back to default factory settings and build in back the recovery partition into your system. How may I help you? ME: Hi Deep, I need to find a place where I can download a ISO image to make a CD to restore my System to factory default. ![]()
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